Refund policy

At Laracago, we strive to provide our customers with high-quality products and excellent customer service. If you are not satisfied with your purchase, we will do our best to make things right.

Eligible Refunds:

• If you receive a defective or damaged product, you are eligible for a full refund or replacement. Please contact us at info@laracago.com within 14 days of receiving your order to request a refund or replacement.

Non-Eligible Refunds:

• We cannot offer refunds for digital products or services once they have been delivered.
• We cannot offer refunds for customized or personalized products unless they are defective or damaged.

Refund Process:

• To request a refund, please email us at info@laracago.com with your order number and a description of the issue.
• If your refund request is approved, we will process the refund within 7-10 business days. The refund will be credited back to the original payment method used to place the order.
• Please note that shipping and handling fees are non-refundable.

If you have any further questions about our refund policy, please don't hesitate to contact us at info@laracago.com. We are here to help!